ljoa (ljoa) wrote in clothpadsellers,

What do you think?

A customer sent me a message today telling me how unhappy she was with part of her order, she said the two pads on the left were unuseable because the fleece rippled when snapped.padsam I being overly sensitive or is this nitpicky?  I already refunded an order this morning for complaints about the pads looking like crap after the customer washed them and now I'll have to refund these.  I am worn out and really considering not doing custom orders after I get caught up.  I have mostly wonderful customers but the needy ones wear me out.
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